Privacy Policy

When you register your details with us, make a booking or complete a staff application we will need to collect certain personal details in order to process your booking/application and make the necessary arrangements for your child(ren) to attend camp or for you to work at camp.

Prior to attending camp we will also need to collect more sensitive personal data, specifically relating to the children on your bookings, such as medical conditions, allergies and educational needs in order to ensure we can provide the appropriate care for your child.

During camp you may need to complete forms which will require personal information relating to you or your child or if you contact us with a query/complaint.

We will also collect data from you for monitoring and marketing purposes including when you visit our website, click on our ads, enter a competition, complete a survey, follow us through social media or sign up to email or text messages.

If you are applying for a job, prior to working at camp we will also need to collect more sensitive personal data to comply with our safer recruitment procedures, for example suitability background checks, passport information, payroll information and medical conditions. During camp you may need to complete forms which will require personal information, for example an accident form. This information is retained and archived by the company. We may also collect data from you in other ways that will request your name, address, email address and telephone number.

We collect data when you visit our website, interact with us on social media or click on our ads. This data gives us information such as your browser, IP address, operating system, device, pages visited, length of time on site, location, etc. This is statistical information to help us provide the best online experience for our customers and does not identify any individual.

Our website uses cookies and also contains links to and from other websites and suppliers including advertisers and schools. If you follow a link from our site to another site, please be aware that the third party site will have its own privacy and data protection policies. Specific suppliers include Google Maps, Google Analytics, Google Adwords, Youtube, Facebook, Instagram, Linkedin, Tik Tok and Twitter (X). By accessing this content you will also be sent cookies from these sites and this data will be used for the personalisation of marketing communications and ads. Details of all suppliers and their individual Privacy Policies can be found in the Cookies section at the end of this policy.

Opting In/Out - Your privacy is important to us which is why we like to make sure you’re in control. You can opt in or out at any time by ticking/unticking certain boxes that relate to your personal information and its use. You can do this yourself by logging into your account or contacting us at info@barracudas.co.uk or on 01480 467567. You can also click ‘unsubscribe’ at the bottom of any emails from us and can text ‘STOP’ to any SMS messages. We will then update your account accordingly. You can also opt in/out of the use of Cookies when you first visit our site.

Third Parties - In order to fulfil our services to you it is at times necessary to pass your details to a third party. For example, your payment will be taken via a secure credit card processing company called Stripe. Details of Stripe’s privacy policy can be found on their website. Any details passed on will be transferred in a secure manner.

If we are processing wages for staff members we will need to pass on banking and other information on starter checklists and other payroll forms.

Storage - Once data is received, we will take all reasonable steps to ensure your data is secure to prevent unauthorised access to it. All information you provide is stored on secure databases, our IT systems are password protected, hard copy information at camp is held in lockable containers and all payment transactions are encrypted.

Transfer - Barracudas uses WeTransfer when sending confidential and sensitive information by email to customers or external suppliers/authorities. This is a cloud based computer file service which encrypts the files and therefore cannot be intercepted.

Security and passwords - When you create an account with us you are assigned a Customer ID number (not relevant for job applications or staff). Your account will require an email and password so that you can access your details online. We advise your password should consist of at least six characters that are a combination of letters, numbers and symbols (e.g.@, #, $, %). It should also contain letters in both uppercase and lowercase.

When you set up your customer account you will also need to set up a security word that you will quote when you contact us by phone or live chat. This is to ensure that information stored on your account is only discussed with you. If you can’t remember your security word, we will not be able to disclose any information to you until we have been through a number of security questions to confirm your identity.

Please do not share your password or security word with anyone. Unfortunately, the passing of data via the internet is not completely secure therefore any transmission is at your own risk. Please keep these details safe and not written down anywhere. If you change your personal details or if you suspect that someone else has used your password or security word, then please notify us as soon as possible.

Our lawful bases for processing data are as follows;

Consent – consent has been obtained to use personal data

Contract – the processing of data is necessary to fulfil our service agreement with customers

Legitimate Interest – we use your data to pursue our legitimate interests in such ways which would be reasonably expected in order to operate our business and which does not impact on the freedom or rights of customers

This website uses cookies. We use cookies to personalise content, provide essential booking and payment functionality, and analyse our traffic. We also share information about your use of our site with our advertising and analytics partners (such as Google) who may combine it with other information that you have provided to them or that they have collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient. Some technologies we use are not technically cookies but work in a similar way — for example, browser local storage, which stores data inside your browser instead of as a cookie.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent using the Cookie Settings button in the bottom-left of any page on our website.

Learn more about who we are, how you can contact us and how we process personal data in the rest of this Privacy Policy.

Your consent applies to the following domain: www.barracudas.co.uk

How we group cookies

We group the technologies we use into three categories. You can accept or reject each optional category in our cookie banner or settings modal:

• Strictly Necessary — always on. These keep the site secure and let core features (booking, payment, forms) work. They cannot be switched off.

• Statistics — optional. Help us understand how the site is used so we can improve it.

• Marketing — optional. Used to measure and personalise advertising.

Strictly Necessary

These technologies are essential for the website to operate and cannot be disabled.

Statistics

These help us understand how visitors use the site, which pages are popular, and where we can improve. They are only set if you accept them.

Marketing

These help us measure and personalise advertising. They are only set if you accept them.

Google Consent Mode

We use Google Consent Mode v2. Until you give consent, Google services on our site operate in a restricted mode that does not store identifying cookies. If you accept Statistics or Marketing cookies, the corresponding Google services are enabled. If you reject them, they remain restricted.

Managing your preferences

You can change your choices at any time using the Cookie Settings button at the bottom-left of any page. You can also clear cookies stored by your browser at any time via your browser's privacy settings — see the help pages for Chrome, Firefox, Safari and Edge.

If you contact us about your cookie consent, please tell us the approximate date you set your preferences so we can locate the record.

Last updated: May 2026

We reserve the right to update this policy from time to time and we will keep you informed by updating this statement on our website. Last updated June 2025.